TaikaTilaus - Self-Service Portal for your customers

Self-Service Portal is a service for your customers

The Self-Service Portal is a self-service option for your customers and a modern way to serve them, anywhere, anytime. With it, your customers can manage their subscriptions, advertisements and invoices, and make address changes. The service provides a comprehensive view of your customer's data.

You can add various modules to the service, such as surveys, crosswords, games, comics, and news and weather feeds. Additionally, you can create targeted advertisements for your different customer groups.

The latest version is independent of your subscription system, securely fetching data from any system and storing changes instantly. The service works in both browser and mobile environments and can be customized with your brand's colours and logos.

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Streamlined Customer Interaction and Self-Service Capabilities

The portal reduces the workload on your customer service team as your customers can conveniently manage their own affairs. For example, making a temporary address change for the summer is easy.

Your customers can send messages to your customer service through the portal. Additionally, you can make announcements in the service, for example, about distribution disruptions. The service acts as a communication platform between you and your customers.

Integrated features ensure that payment services operate securely through the portal. Your customers can purchase limited reading access for a specified period and make new subscriptions.

Content can be added to the portal almost without limit. Digital magazines, crosswords, surveys, and targeted offers are just a fraction of the service's capabilities.

A person using the self-service portal on a phone

Customers want self-service options

An increasing portion of customers (73%, HubSpot, 2017) prefer to handle their issues themselves without contacting customer support.

Extensive content

Managing customer profiles, cancelling or creating subscriptions, accessing digital magazines, solving crosswords, participating in surveys, etc.

Modern

A modern way to serve your customers and improve the customer experience.

Integrable

Able to integrate to any subscription management service.

Targeted advertising

Through the portal, you can deliver targeted advertising to various customer groups.

Built in collaboration with our customers

The portal has been created in collaboration with our customers to meet their specific needs.

We truly appreciate TaikaTilaus' customer-focused approach and their ability to meet our company’s varying needs in a constantly evolving business environment. Pirmediat is excited to shape the future together with TaikaTilaus' talented team. We recommend TaikaTilaus' solutions to other publishers as well.

Milla Sirén

VP, Pirmediat Oy

Collaboration with TaikaTilaus has helped us accelerate our digital transition. Their service is continuously developed, which is vital in our fast-paced industry.

Heli Keskinen

CEO, Kangasalan Sanomat

The strengths of TaikaTilaus include being browser-based, having excellent data security and GDPR systems, and friendly staff. Collaborating with TaikaTilaus helped us obtain the Finnish Work’s Key Flag Symbol for our magazine.

Mari Hannuksela

CEO, Lihakeskusliitto ry.

TaikaTilaus is the right partner for our company in terms of its size, willingness to serve, and technology. I look forward to what we can achieve together.

Keijo Kinnula

CEO, Suomen Hevosurheilulehti Oy

With the TaikaTilaus software, we have been able to modernize our operations compared to the previous solution we used. The tools provided by the TaikaTilaus software for enhancing subscription sales are also a significant support for B Yhtiöt Oy.

Juha Nykänen

B Yhtiöt Oy

I appreciate TaikaTilaus's flexibility, customer-oriented service, and ability to listen to the client. The investment in something new has proven to be worthwhile.

Leena Joutsen

CEO, Kempulssi Oy

Self-Service Portal

Self-Service Portal is a service for your customers

Streamlined Customer Interaction and Self-Service Capabilities

Service Benefits

Customers want self-service options

Extensive content

Modern

Integrable

Targeted advertising

Built in collaboration with our customers

What our customers have to say:

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